Adrenaline Mountain is reserving a spot for you in the activity you are booking. You may cancel your reservation and receive a full refund provided you cancel more than 24 hours before your reservation pickup time.

In the event we arrive at your location to pick you up and you are a no-show, or choose not to go for whatever reason, you agree there is no refund. We will make every attempt to reschedule you to another time and date if possible. You understand that you must be on time as the Bus / Van cannot wait at your pickup location before having to leave for the next pick up. We will make every effort to reschedule you, but if we are unable to, you agree to pay the no-show fee or 100% of your booking.

Adrenaline Mountain is selling the experience that you book and providing optional FREE transportation if needed. If a problem with the free transportation arises causing delays, you agree that this NOT grounds for cancellation. You further agree not to dispute our charges on your credit card as we have reserved the spot in the activity schedule that we are now unable to sell to someone else. If you dispute the charges on your credit card and win the dispute process, you acknowledge that Adrenaline Mountain will file suit in a court of law and you agree that the venue for such a lawsuit will be Clark County, Nevada and you agree to service by publication. You further agree that you will pay any and all collection costs, regardless of the outcome of the lawsuit.

Privacy Policy

At Adrenaline Mountain (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website www.adrenalinemountain.com or use our services. When you book activities, make purchases, or contact us, we may collect personal details such as your name, email address, phone number, billing address, and payment information. We also automatically collect technical data like your IP address, browser type, device information, and website usage through cookies and similar tracking technologies. We use this information to process bookings and payments, respond to inquiries, improve our services, enhance your experience, send updates or promotions (which you can opt out of at any time), and maintain security.

If you provide your phone number, you consent to receive text messages from us regarding your bookings, important updates, or promotional offers. Standard message and data rates may apply. You may opt out of promotional text messages at any time by replying “STOP” to any message, though you may still receive non-promotional texts related to your reservations or customer service needs.

We do not sell your personal information, but we may share it with trusted service providers who assist with payment processing, booking systems, marketing, and website hosting, or with legal authorities if required by law. You can manage your privacy preferences by disabling cookies in your browser settings, unsubscribing from marketing emails, replying “STOP” to promotional texts, or contacting us to request access, correction, or deletion of your personal information. We take reasonable measures to protect your data, but no method of transmission or storage is completely secure. Our services are not directed to children under 13, and we do not knowingly collect their information.

This website may contain links to third-party sites, and we are not responsible for their privacy practices. We may update this policy from time to time, and any changes will be posted here with a revised effective date. For questions or concerns, contact us at Adrenaline Mountain, 15357 Kingston Rd, Las Vegas, NV 89054, or email us at [email protected]